Your 24/7 Lead Catcher Starts Here
Start More Conversations Without Lifting a Finger
Your website shouldn’t go quiet just because you’re not online. Surge’s AI chatbot steps in when you can’t, greeting visitors, answering common questions, and capturing details when interest is high.
Smart Chat Made Simple for Small Business Owners
How It Works
Turn Visitors Into Leads—Even While You Sleep
Whether it’s 2 p.m. or 2 a.m., the chatbot works around the clock to make sure no opportunity is missed. It knows what to say and when to ask for a name, number, or email—so you’re never starting from zero.
Built for Real Questions, Not Just Scripts
This isn’t a pop-up that annoys people. It feels like a real conversation. The chatbot helps people get answers fast and opens the door for real follow-up when you're back online.
Follow Up Faster—Without Starting From Scratch
Every chat is saved inside Surge, so you know exactly who said what. No more guessing what they asked or starting over. You pick up where the bot left off and move the lead forward.
Give Visitors a Way to Ask — And a Reason to Stay
Capture More Leads
Most people won’t call. They’ll scroll, skim, and leave if they can’t find what they need. A quick question is often the end of the line.
That’s where the chatbot steps in. It gives visitors a way to ask, and gives you the chance to respond (with AI) before they click away. Even if you’re not around, it collects their details so you can follow up later.
Keep the Conversation Going After They Leave Your Site
Text-Based Chat
Most live chats end when someone closes the browser. Surge keeps the conversation going by switching it over to text.
That means you can follow up, answer questions, and close the loop without needing the visitor to stick around. They send a message, walk away, and still hear back from you on their phone.
It’s an easy way to stay connected without asking people to hang around or refresh a page.
Answer Common Questions Without Dropping Everything
Set Up Automated Responses
You’re not always at your desk. That doesn’t mean leads should be left hanging. Surge lets you set up smart replies to common questions, so visitors get the help they need right away.
You choose what to say and when it sends. It could be a quick answer or a simple message that says you’ll follow up soon. It keeps the line warm until you’re ready to jump in.
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Learn How Our All In One Sales & Marketing CRM Can Transform Your Business
Join 2,300 + Surge by Thrive Customers!
I would give Surge by Thrive a 5 out of 5 stars! It's extremely easy to use even if you're not tech-savvy, it's effective and I highly recommend it!
I have used different marketing automation platforms and this is now the best one I can recommend for beginners and SME.
Make sales on the go with our mobile app.
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- Chat with your clients & leads right from the app
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Build a Better Reputation Without Adding to Your To-Do List
Strong reviews don’t happen by chance. Surge helps you ask for reviews at the right time and stay on top of what customers say about you.
Set it up once. After that, the system runs in the background. It sends review invites and highlights any feedback that needs your attention.
Turn Calls Into Clarity
Calls cost money, so guessing where they came from can hurt your budget. Call tracking links each ring to the ad, page, or post that made the phone ring.
See Which Ads Ring
Each number you display is tied to a campaign. When a lead phones, the system records the source and shows it in your dashboard. You can easily see which ads are paying off, increase spending on these, and stop funding the ones that don’t bring in calls.
No More Missed Leads
If a call comes in while you’re busy, you still see who rang and how they found you. Notes stay with the contact. This means that anyone on the team can pick up the follow-up call without guessing what's happening.
Automatically Respond To Each Reveiw With Al
Use Al to customize each response to the reviewer. Respond to each review in record time without writing them yourself or copy and pasting from another tool.
Wondering if this is actually possible?
Call Tracking That’s Already Where You Work
Works Inside the Same Dashboard
- Writing thoughtful replies takes time. With Surge, each response is generated with the right tone and details. It’s a way of making your customers feel heard without typing a single word.
Know Where Every Call Comes From—and What to Do With It
What You Can Do
- Keep track of your ad spend and match every call back to its source
- Record calls and tag moments that are worth going back to for training future workers
- Set missed call alerts so a hot lead never goes cold while you’re on another job
Spend Smarter. Respond Faster. Close More Leads.
How This Can Help You
- Small businesses live and die on the quality of their leads. When you know which ads drive the sales, you can spend smarter and help your customers faster. Call tracking removes all the mystery, which saves you time and puts more control back in your hands.
Curious About How You’re Showing Up Online?
Get a detailed report on your online presence, including how you’re performing with reputation management—what’s working, what’s not, and where to improve.
