Build Trust Without Chasing Reviews
Reputation Management
Most small business owners don’t have time to check every review site or follow up with every customer. But when word of mouth and repeat business matter, your online reputation matters even more.
Surge helps you stay on top of reviews without adding one more thing to your to-do list.
Built to Keep You Focused on Your Work—Not Review Sites
How It Works
Get Reviews Without the Awkward Ask
You don’t have to ask face-to-face. Surge sends friendly review requests automatically after a sale, job, or appointment. Once it’s set up, it runs quietly in the background. The timing is what makes it work—asking when the experience is still fresh makes people more likely to respond.
Choose Where They Leave the Review
You decide where to send customers—Google, Facebook, or anywhere else that matters most to your business. You’ll get a notification when someone leaves feedback so you can thank them, follow up, or step in if something went wrong.
Stay on Top of Every Review
It’s not just about collecting reviews—it’s about responding when it matters. Surge alerts you whenever new feedback comes in, so you can act fast. Whether it’s thanking a loyal customer or handling an issue early, you stay in control of your online presence.
Make It Easy to Ask — and Easier to Respond
What You Can Do
- Set up automatic review requests to go out after a sale or booking
- Choose which sites you want to collect reviews on
- Get alerts for new reviews so you can respond quickly
- Track your average rating and review volume over time
Show You’re Active, Trusted, and Worth Calling
Help People Choose You
Today’s customers check reviews before they make a move. If they don’t see anything recent—or see nothing at all—it can feel like your business is closed or unproven.
Surge helps show proof that you’re responsive and working. Even one great review can make the difference for the next person deciding whether to reach out.
Join 2,300 + Surge by Thrive Customers!
I would give Surge by Thrive a 5 out of 5 stars! It's extremely easy to use even if you're not tech-savvy, it's effective and I highly recommend it!
I have used different marketing automation platforms and this is now the best one I can recommend for beginners and SME.
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