ABOUT
Surge by Thrive: Enterprise-Grade Sales, Marketing & Service Tools
Our Mission
At Surge by Thrive, our mission is to put the power of enterprise-grade sales, marketing, and service tools into the hands of growth-minded small and mid-sized businesses – without the enterprise price tag or complexity. We unite CRM, websites, reputation management, social media, email/SMS marketing, and automation in a single, intuitive platform so teams can focus less on juggling software and more on building lasting customer relationships. By streamlining everyday workflows and surfacing real-time insights, Surge helps businesses scale faster, serve better, and measure every step of the journey.
How We Deliver a Personalized Experience
Every business has a unique story, audience, and set of goals. Surge is designed to honor that individuality:
Tailored Onboarding & Support – We learn each client’s processes and build custom pipelines, automations, and dashboards that mirror the way they actually work.
AI-Driven Insights – Our built-in machine-learning models segment contacts, predict next-best actions, and recommend campaigns, so users always know where to focus their time.
Modular Toolset – Choose only the features you need—whether that’s advanced CRM, reputation monitoring, social scheduling, or full-funnel marketing—and add more as you grow.
Data Freedom – Open APIs and native integrations let businesses sync Surge with the rest of their tech stack, turning fragmented data into a single source of truth.
The Team Behind the Tech
Surge is powered by a tight-knit crew of marketers, developers, and success coaches who believe great software should feel like a partner, not a hurdle. We live six core values every day:
Customer Success First – If our clients aren’t winning, we aren’t done.
Simplicity with Purpose – Complex problems deserve elegant, easy-to-use solutions.
Continuous Innovation – We iterate rapidly, guided by client feedback and industry trends.
Radical Transparency – Clear communication and honest metrics build lasting trust.
Inclusive Collaboration – Diverse perspectives spark better ideas and better outcomes.
Growth Mindset – We test, learn, and level up—both as a platform and as people.
By weaving these values into every feature release, support call, and strategic roadmap, we ensure Surge remains the most human-centric growth platform on the market—one that empowers businesses to connect, convert, and thrive.