Surge by Thrive

Your 24/7 Lead Catcher Starts Here

Start More Conversations Without Lifting a Finger

Your website shouldn’t go quiet just because you’re not online. Surge’s AI chatbot steps in when you can’t, greeting visitors, answering common questions, and capturing details when interest is high.

Illustration of a man in headphones working on a laptop, surrounded by chat bubbles with "HELP" and question marks, symbolizing AI chatbot support for small businesses.

Smart Chat Made Simple for Small Business Owners

How It Works

Turn Visitors Into Leads—Even While You Sleep

Whether it’s 2 p.m. or 2 a.m., the chatbot works around the clock to make sure no opportunity is missed. It knows what to say and when to ask for a name, number, or email—so you’re never starting from zero.

Built for Real Questions, Not Just Scripts

This isn’t a pop-up that annoys people. It feels like a real conversation. The chatbot helps people get answers fast and opens the door for real follow-up when you're back online.

Follow Up Faster—Without Starting From Scratch

Every chat is saved inside Surge, so you know exactly who said what. No more guessing what they asked or starting over. You pick up where the bot left off and move the lead forward.

Chat interface showing conversation about scheduling an appointment, featuring two user avatars and text bubbles indicating interest in a summer special and availability for a meeting.

Give Visitors a Way to Ask — And a Reason to Stay

Capture More Leads

Most people won’t call. They’ll scroll, skim, and leave if they can’t find what they need. A quick question is often the end of the line.

That’s where the chatbot steps in. It gives visitors a way to ask, and gives you the chance to respond (with AI) before they click away. Even if you’re not around, it collects their details so you can follow up later.

Keep the Conversation Going After They Leave Your Site

Text-Based Chat

Most live chats end when someone closes the browser. Surge keeps the conversation going by switching it over to text.

That means you can follow up, answer questions, and close the loop without needing the visitor to stick around. They send a message, walk away, and still hear back from you on their phone.

It’s an easy way to stay connected without asking people to hang around or refresh a page.

Chat interface showing two-way SMS messaging for scheduling appointments, featuring conversation snippets about eye exams, insurance inquiries, and appointment confirmations, emphasizing quick responses and customer engagement.
Email campaign dashboard displaying features for managing new product offers, sending messages, and customer feedback, emphasizing automation and engagement in marketing strategies.

Answer Common Questions Without Dropping Everything

Set Up Automated Responses

You’re not always at your desk. That doesn’t mean leads should be left hanging. Surge lets you set up smart replies to common questions, so visitors get the help they need right away.

You choose what to say and when it sends. It could be a quick answer or a simple message that says you’ll follow up soon. It keeps the line warm until you’re ready to jump in.

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Image of a mobile app interface showcasing Surge by Thrive's sales and marketing tools for small businesses, emphasizing real-time notifications and client communication features.

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Mobile app interface displaying sales and marketing dashboard for small businesses, featuring client interactions, pipeline value, and recent activities.