Streamline Scheduling, Cut No-Shows, and Build 5-Star Trust
Pet Care Marketing & Automation Software
For pet groomers and veterinary clinics, every day balances care, communication, and a full appointment book.Surge by Thrivehelps you manage appointments online, reduce no-shows with SMS reminders, and request reviews that bring in new clients— all from one easy dashboard.
The Challenges Pet Groomers & Vets Face
Phones ring nonstop, especially on weekends and around holidays.Without online booking, staff spend too much time returning calls and juggling calendars— which leads to open slots, double bookings, and frustrated pet owners.
Even when visits are scheduled, busy clients forget appointments if reminders aren’t consistent, leaving gaps that hurt daily revenue.
Reputation matters just as much as convenience.Pet owners rely on recent reviews to choose a groomer or clinic,but asking for feedback after each visit is difficultwhen the front desk is busy. Without automation, teams lose hours to manual follow-upsand still miss opportunities to stand out locally.
How Surge Helps Pet Care Businesses Grow
Surge brings structure to scheduling and client communicationso your team can focus on care. Appointment requests come in online 24/7, confirmations and SMS reminders go out automatically,and happy clients receive review requests right after the visit.Everything stays organized in one place, making each day smoother for your staff and the pet parents you serve.
With Surge, you can:
- Let pet owners book anytime with Appointment Scheduling and automatic confirmations
- Reduce no-shows using Email & SMS Marketing for timely reminders and day-of updates
- Build a stronger reputation by requesting reviews after each visit through Reputation Management
Why Pet Groomers & Veterinarians Choose Surge
Surge is built for small and midsize pet care businessesthat want power without complexity.It’s more affordable than adding extra front-desk staff,scales as you grow, and works seamlessly on desktop, tablet, or mobile.
Onboarding is quick— we’ll configure your scheduling, SMS reminders, and review requests so you’re up and running in days, not weeks.
Real Outcomes for Pet Care Businesses
Teams using Surge see smoother operationsand steadier bookings across seasons.
- Fewer missed appointments thanks to online scheduling and automated reminders
- More 5-star reviews that boost local visibility and trust with pet owners
- Hours saved weekly by reducing manual calls and follow-ups
- Happier clients who get clear confirmations and day-of updates
With Surge, pet groomers and veterinary clinics can keep schedules full, communicate effortlessly, and grow a reputationthat brings pet owners back again and again.
Join 2,300 + Surge by Thrive Customers!
I would give Surge by Thrive a 5 out of 5 stars! It's extremely easy to use even if you're not tech-savvy, it's effective and I highly recommend it!
I have used different marketing automation platforms and this is now the best one I can recommend for beginners and SME.
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