Surge by Thrive

Fill More Tables with Reviews, Reservations, and SMS Promotions

Restaurant Marketing & Automation Software

Running a restaurant takes more than great food — you need steady reservations, repeat diners, and a reputation that keeps you ahead of the competition. Surge by Thrive gives you the tools to automate reservations, drive more 5-star reviews, and send SMS promos that bring customers back— all from one easy dashboard.

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Customer reviews interface showcasing a 4.8-star rating with feedback from diners, highlighting reputation management for restaurants.

The Challenges Restaurant Owners Face

In today’s dining market, reputation drives foot traffic. A few bad reviews or too few ratingscan make potential guests choose another spot. Meanwhile, managing reservations by phone often leads to missed bookings, no-shows, and wasted tables.

Marketing is another hurdle — sending out promotions takes time, and email blasts often go unread. Without quick and direct communication, restaurants struggle to fill seats on slow nights or promote seasonal specials.

How Surge Helps Restaurants Stay Packed

Surge makes it easy to keep your tables full and your reputation strong. With Reputation Management, you can automatically request reviews from happy diners and showcase the feedback that attracts new guests. The built-in Appointment Schedulingtool doubles as a reservations system, complete with reminders to reduce no-shows. And with Email & SMS Marketing, you can send promotions that actually get seen, from daily specials to loyalty rewards.

With Surge, you can:

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Chat interface showing two-way SMS messaging for scheduling appointments, featuring conversation snippets about eye exams, insurance inquiries, and appointment confirmations, emphasizing quick responses and customer engagement.

Why Restaurants Choose Surge

Surge is designed for independent and midsize restaurantsthat need effective tools without enterprise complexity. It’s affordable compared to hiring more front-of-house staff, scales as you add locations or expand services, and works seamlessly on desktop, tablet, or mobile. Onboarding is quick — we’ll set up your reservations, review requests, and SMS campaigns so you’re live in days, not weeks.

Real Outcomes for Restaurants

Restaurants using Surge enjoy fuller tables, stronger reputations, and more engaged customers.

With Surge, restaurants can keep tables filled, grow a trusted reputation, and focus on serving guests instead of juggling admin.

Visual representation of Surge by Thrive's digital solutions, featuring icons for appointment reminders, lead tracking, and communication tools, emphasizing streamlined processes for surveys and document management.

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