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Keep Chairs Full with Appointments, Reminders, and Reviews

Salon & Spa Marketing Software

Salons and spas thrive on steady bookings and repeat clients. Surge by Thrive makes it simple to manage appointments online, reduce no-shows with SMS reminders, and collect 5-star reviews that bring in new guests— all from one easy dashboard.

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Online appointment booking interface for Great Smiles Dentistry, featuring calendar view with available time slots, and buttons for booking and confirming appointments, illustrating seamless scheduling process.

The Challenges Salons & Spas Face

Missed calls during busy hours often mean missed opportunities. Without a 24/7 booking option, many clients move on to the next salon. Even when appointments are booked, last-minute cancellations and no-showscut into daily revenue.

Reputation plays a big role, too. New clients often check reviews before booking, but stylists and staff rarely have time to ask for feedback after every visit. Without automation, salons risk losing visibility to competitors with stronger online reputations.

How Surge Helps Salons & Spas Keep Chairs Full

Surge makes it effortless to manage appointments, reduce no-shows, and keep clients coming back. With Appointment Scheduling, guests can book services online 24/7 at their convenience. SMS Remindershelp ensure they show up on time, while Reputation Managementgathers glowing reviews that strengthen your online presence and bring in new clients.

With Surge, you can:

  • Let clients book anytime with Appointment Scheduling that syncs with your calendar
  • Reduce no-shows automatically using SMS Reminders
  • Earn more 5-star reviews through Reputation Management after each appointment
Chat interface showing two-way SMS messaging for scheduling appointments, featuring conversation snippets about eye exams, insurance inquiries, and appointment confirmations, emphasizing quick responses and customer engagement.
Medical review request interface with star ratings, customer testimonials, and buttons for Google and Facebook reviews, emphasizing automated feedback collection and customer engagement for reputation management.

Why Salons & Spas Choose Surge

Surge is built for independent and midsize salons and spasthat need professional tools without unnecessary complexity. It’s affordable compared to adding more front desk staff, scales as you add chairs or locations, and works seamlessly on desktop, tablet, or mobile. Onboarding is quick — we’ll set up your booking system, reminders, and review automation so you’re ready in days, not weeks.

Real Outcomes for Salons & Spas

Salons and spas using Surge enjoy fuller appointment books, fewer no-shows, and stronger reputations.

  • More consistent bookings with online scheduling available 24/7
  • Up to 20% fewer missed appointments thanks to automated SMS reminders
  • More 5-star reviews that build trust and attract new clients
  • Hours saved weekly by automating scheduling and follow-up tasks

With Surge, salons and spas can keep stylists and therapists busy, delight clients with seamless communication, and grow their businesses with less admin work.

Visual representation of Surge by Thrive's digital solutions, featuring icons for appointment reminders, lead tracking, and communication tools, emphasizing streamlined processes for surveys and document management.

Join 2,300 + Surge by Thrive Customers!

Christian Kuzdub
Christian Kuzdub
Kuzdub HVAC Solutions
Surge by Thrive

I would give Surge by Thrive a 5 out of 5 stars! It's extremely easy to use even if you're not tech-savvy, it's effective and I highly recommend it!

Janiece Nicolette
Janiece Nicolette
Komo Roofing
Surge by Thrive

I have used different marketing automation platforms and this is now the best one I can recommend for beginners and SME.

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Make sales on the go with our mobile app.

  • Get real-time notifications straight to your phone
  • Chat with your clients & leads right from the app

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Image of a mobile app interface showcasing Surge by Thrive's sales and marketing tools for small businesses, emphasizing real-time notifications and client communication features.

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Mobile app interface displaying sales and marketing dashboard for small businesses, featuring client interactions, pipeline value, and recent activities.